jjwian is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your own data.
Six principles that guide how jjwian handles your personal information.
All personal data stored by jjwian is protected by 256-bit SSL encryption in transit and industry-standard encryption at rest. We conduct regular security audits.
jjwian does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is only shared with authorised service providers and where legally required.
Where jjwian relies on your consent to process personal data, you may withdraw that consent at any time by contacting our support team without affecting lawful prior processing.
You have the right to access, correct, or delete the personal data jjwian holds about you. Requests are handled within 30 calendar days of receipt.
jjwian collects only the personal data that is necessary for account operation, regulatory compliance, and the delivery of platform services. We do not collect data speculatively.
This Privacy Policy explains every category of data we collect and every purpose for which it is used. We update this document whenever our practices change and notify registered players.
Important Notice: This Privacy Policy describes how jjwian ("the Company," "we," "us," "our") collects, uses, stores, and shares personal data relating to players and visitors to jjwian.net ("the Platform"). By registering a jjwian account or by using any feature of the jjwian Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Privacy Policy, you should not use the jjwian Platform.
jjwian is an online casino and sports betting platform operated at jjwian.net, serving players in Pakistan and internationally. As an operator of gambling services, jjwian is required by its international gaming licence to collect, verify, and retain certain categories of personal data relating to its registered players. This obligation exists alongside jjwian's own commitment to responsible data stewardship.
This Privacy Policy applies to all personal data collected through the jjwian website, mobile browser interface, customer support channels, and any other interaction between a player or visitor and the jjwian Platform. It applies regardless of whether you are a registered player, a visitor browsing the jjwian website without an account, or a prospective player who has initiated but not completed the registration process.
This Privacy Policy should be read alongside the jjwian Terms & Conditions, which govern the contractual relationship between jjwian and its registered players. The Terms & Conditions are incorporated by reference into this Privacy Policy.
For the purposes of applicable data protection law, jjwian is the data controller in respect of personal data collected through the jjwian Platform. As data controller, jjwian is responsible for determining the purposes and means by which personal data is processed.
jjwian operates under international gaming licensing standards, which include binding data protection and player information security requirements. Our data protection contact is available via the details set out in Section 14 of this Privacy Policy.
jjwian collects personal data in the following categories. The specific data points collected within each category are set out in the table below.
| Category | Data Points Collected | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, nationality, photograph (where KYC requires) | Registration form; KYC document upload |
| Contact Data | Pakistani mobile number, email address (where provided), city of residence | Registration form; account settings |
| Financial Data | Payment method identifiers (e.g., JazzCash number, bank account details), transaction history, deposit and withdrawal records | Cashier interactions; payment processor data |
| Gaming Activity Data | Game session history, bets placed, wagers settled, win/loss records, bonus usage | Platform activity logs |
| Technical Data | IP address, device type, operating system, browser type, session timestamps | Automated collection via server logs and cookies |
| Communications Data | Records of live chat conversations, support ticket content, any written correspondence with jjwian | Customer support interactions |
| Responsible Gaming Data | Deposit limit settings, self-exclusion requests, session reminder preferences | Account settings; support requests |
jjwian does not collect full payment card numbers. jjwian does not collect biometric data beyond what is strictly required for identity verification under applicable KYC regulations. jjwian does not collect data relating to racial or ethnic origin, political opinions, religious beliefs, trade union membership, health data (other than responsible gaming self-disclosures), or sexual orientation for any purpose.
jjwian uses personal data for the following purposes:
jjwian processes personal data on the following legal bases:
jjwian does not sell, rent, or trade personal data to third parties for commercial purposes. jjwian may share personal data with the following categories of recipient only to the extent necessary for the stated purpose:
jjwian works with third-party service providers who process personal data on our behalf as data processors. These include payment processing providers (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK), identity verification and KYC service providers, game platform technology providers, and customer support infrastructure providers. All such providers are contractually bound to process personal data only as instructed by jjwian and in accordance with applicable data protection standards.
jjwian will disclose personal data to regulators, law enforcement agencies, tax authorities, or other government bodies where legally required to do so, including under AML reporting obligations or pursuant to a valid court order or regulatory direction. jjwian will notify the Player of any such disclosure where permitted by applicable law.
jjwian's international gaming licensing authority may require access to player data as part of regulatory audits or compliance reviews. Such access is governed by the terms of jjwian's licence and applicable data protection agreements with the licensing body.
In the event of a merger, acquisition, sale of assets, or restructuring of the jjwian business, personal data held about players may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer before their data is subject to a different privacy policy.
No Marketing Data Sales: jjwian does not and will not sell personal data to advertising networks, data brokers, or any third party for the purpose of targeted marketing or commercial profiling.
The jjwian website uses cookies and similar tracking technologies to support the operation of the Platform. Cookies are small text files stored on your device when you visit jjwian.net. jjwian uses the following categories of cookies:
Players may manage their cookie preferences through their browser settings. Disabling strictly necessary cookies will affect the functionality of the jjwian Platform and may prevent access to certain services.
jjwian retains personal data only for as long as is necessary for the purposes set out in this Privacy Policy or as required by applicable legal, regulatory, or licensing obligations. The following general retention periods apply:
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with jjwian's data disposal procedures.
Players whose personal data is processed by jjwian have the following rights in relation to that data:
You have the right to request a copy of the personal data jjwian holds about you. jjwian will provide this within 30 calendar days of a verified request.
If any personal data jjwian holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
In certain circumstances, you have the right to request the deletion of personal data jjwian holds about you, subject to legal and regulatory retention obligations.
You may request that jjwian restricts the processing of your personal data in specific circumstances, such as where the accuracy of the data is disputed.
Where processing is based on consent or contract and carried out by automated means, you may request a copy of your personal data in a structured, machine-readable format.
You have the right to object to the processing of your personal data based on jjwian's legitimate interests. You may also opt out of marketing communications at any time.
To exercise any of these rights, contact jjwian's data protection team via live chat or by writing to [email protected] (plain text — not a clickable link). jjwian will acknowledge your request within 5 business days and respond substantively within 30 calendar days. jjwian may ask you to verify your identity before processing any data rights request.
jjwian implements technical and organisational security measures appropriate to the nature and sensitivity of the personal data it processes. These measures include, but are not limited to:
In the event of a personal data breach that is likely to result in a risk to Players' rights and freedoms, jjwian will notify affected Players and the relevant supervisory authority within the timeframes required by applicable law.
Player Responsibility: jjwian's security measures protect data on our side of the connection. Players are responsible for maintaining the security of their own devices and account credentials. Never share your jjwian password with anyone. If you suspect your account has been accessed without your authorisation, contact jjwian support via live chat immediately.
The jjwian Platform is strictly intended for individuals who are at least 21 years of age. jjwian does not knowingly collect personal data from persons under the age of 21. Age verification is performed during the account registration process, and jjwian reserves the right to request additional age verification documents at any stage.
If jjwian becomes aware that personal data has been collected from an individual who is under 21 years of age, that account will be immediately suspended, all balances and bonuses will be voided, and the personal data associated with the account will be securely deleted except to the extent that retention is required to prevent future underage registration attempts.
If you are a parent or guardian and believe that a minor has registered a jjwian account using your details or their own, please contact jjwian support immediately via live chat so that the account can be investigated and closed without delay.
As an internationally licensed gaming platform, jjwian may transfer personal data to, or process personal data in, countries other than Pakistan. Where such transfers occur, jjwian ensures that appropriate safeguards are in place to protect the personal data being transferred, in accordance with applicable international data protection standards.
Safeguards applicable to international transfers include contractual data processing agreements with receiving entities that require them to maintain equivalent data protection standards to those applied by jjwian. Players may obtain information about the safeguards applicable to international transfers of their personal data by contacting jjwian via the details in Section 14.
jjwian reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform services. Where amendments are material, jjwian will notify registered Players via their registered mobile number or email address, or by posting a prominent notice on the jjwian Platform, no less than 7 days before the amendments take effect.
The "Last Updated" date at the top of this Privacy Policy will be revised each time the document is amended. Players are encouraged to review this Privacy Policy periodically. Continued use of the jjwian Platform following the effective date of any amendment constitutes the Player's acceptance of the revised Privacy Policy.
For any questions, concerns, or requests relating to this Privacy Policy or to jjwian's handling of your personal data, please contact the jjwian data protection team through the following channels:
jjwian will acknowledge all privacy-related queries within 48 hours and provide a substantive response within 30 calendar days. If you are not satisfied with jjwian's handling of a data protection concern, you have the right to escalate your complaint to the relevant supervisory or licensing authority in your jurisdiction.
This Privacy Policy was last updated on 1 January 2026. This version supersedes all previously published versions of the jjwian Privacy Policy.
jjwian protects every Pakistani player's data with 256-bit encryption, strict access controls, and full regulatory compliance. 21+ only. Play responsibly.
Sign In to jjwian Learn More About jjwian